Our 2022 review and what’s in store for us in 2023

Reflecting on the year’s wins, challenges and recovery

2022 was a challenging year with industry-wide challenges that have tested the sector’s resilience. While Russia’s unprovoked invasion of Ukraine caused price rises and material shortages, contractors and clients have persevered, delivering projects to reinvigorate the economy.

In spite of the challenges, 2022 was a year of exciting developments at Elland Steel. We have worked on some remarkable projects, including delivering award-winning developments and supporting key sectors.

2023 marks our 50th anniversary and we have some exciting projects lined up for the months ahead. Here in our 2022 review, we have summarised last year’s highlights and reveal some of our upcoming projects.


Achieving an excellent Net Promoter Score

In 2021, we earned a Net Promoter Score (NPS) of 75, an ‘excellent’ score for any industry.

As part of our 2022 review, we analysed the data collected from our client satisfaction surveys. After a continued our open dialogue with clients to gather feedback at various stages of our projects, we gained an incredible NPS of 82.

In the additional comments section, individual team members were thanked for being :

‘‘really helpful and collaborative’’

‘‘a real pleasure to work with’’


‘‘very hands on which aided in the smooth execution of the works’’.

There was also more general feedback such as:

‘‘Elland Steel is a well set up and reliable company.’’


‘‘I’ve worked with ESS for over 30 years at 3 different main contractors. They have always been one of my “go to” steelwork contractors.”


Earning a quality award

Furthermore, we were given an award for ‘‘consistent levels of high quality’’ from the BAM North West office during their supply chain awards ceremony.


Completing essential developments in 2022

In 2022, we proudly supported major industries as they started to recover from challenges in the industry.

In Whitechapel, we completed the complex redevelopment of Central House, now named the Rowe. A steel façade retention system was used whilst the internal concrete structure was remodelled. We removed the temporary steelwork and installed 6 new floors of steelwork on top of the concrete building.

At Kings Cross S3, we supplied and installed the structural package for the 11 storey mixed use building, now named One Keskidee Square. This included fabricating 2550 tonnes of structural steel and temporary steel for the crane grillage.

Also in London, we supplied and installed the full structural package for the 5 storey North Brent School.

And in York, we supported the delivery of the ABI, an Acquired Brain Injury Hospital Unit that supports brain injury rehabilitation.

We also assisted with the development of the New Victoria in Manchester – A complex application that required us to safely assemble hoops on the ground before lifting them up and installing them on floors 20 and 25.

In Leeds, we delivered the structural package for 11 & 12 Wellington Place. The linked twin structures creates a multi-storey office block, gym and car park.

At Halifax Bus Station, we supplied and installed the structural package for its redevelopment. This included retaining the grade II listed façade.


Continuing work on regenerative schemes


Our ongoing projects are all contributing to reinvigorating or regenerating cityscapes.

In Sunderland, work is well underway to complete the structural package for the Maker & Faber offices with Sir Robert McAlpine. The 6-storey Maker building was the first structure that we supplied and erected. It has no internal columns and a centrally positioned core. The second structure, Faber, is 5 storeys and features internal corridors.

We’ll be finishing the erection of the structural steel for 2 projects in the education sector. One is a new school in Greater London, alongside BAM Construction. The other is a five-storey multi-use building for the University of Hertfordshire, working with Morgan Sindall.

In Bradford, we will be finishing One City Park for Caddick Construction. The 5 storey office building is a stylish curved shape with roof top terraces.

With BAM Construction we’re due to finish erecting the structural package, as they transform an industrial site near St Pancras Hospital to create residential, retail and office spaces in Camden, London.

Also in London, the UoH Specs Building is almost complete, where we fabricated over 1200 tonnes of steel and installed 14,000 metres of metal decking. The 5-storey structure will be the University of Hertfordshire’s largest building.


Looking forward to new construction projects


In the coming months, we’ll be finishing work on the projects mentioned above, along with AWE and BAE projects. We will also be working on new developments, mainly for the public sector.

We’ll be installing the structural package for two healthcare projects: Chesterfield Mental Health and Derbyshire Mental Health, working with Sir Robert McAlpine and Vinci.

Meanwhile in Manchester, we’ll be starting plot 9a First Street for BAM, which will be used as Government offices.

Although this year won’t offer a completely clean slate for the construction industry, the supply chain challenges already overcome and new ways of working adopted through 2022, set us in good stead for a better 2023.

From all of us at Elland Steel, Happy New Year!


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